Unused credit can be converted back to RM and refund through write-in email. Providing payer ‘s info and learner ‘s info, fund transfer channel (bank account).
Cost of transferring and Forex charges will be borne by the payer.
A 10% of management fees ll be charged on the balance of the credit.
Eg: A balance of 100 credit to be refund, a 10% which is 10 credit will be deducted as management fees, hence only 90 credit ll be refunded for RM90.